Quality policy
Partner for manufacturing excellence
International Quick Service Group doo provides services to manufacturers mainly from automotive industry. Guided by the principles of ethics in business and based on facts in decision-making, we create a reliable organization. The services we provide meet the individual needs of our customers and other interested parties, and therefore also the demands of the market.
In order to maintain and develop the quality of our services, we have set ourselves the following goals:
- Recognition of new needs and demands of our customers and continuous improvement of our services,
- Constantly increasing the trust of our customers in the services we provide,
- Building and strengthening the company’s brand on the domestic and foreign markets,
- Development of human resources potential and full use of employees’ skills for the benefit of the company.
We achieve the set goals through:
- Compliance with legal and tax regulations, OSH, labor code as well as stakeholders,
- Open dialogue with the customer,
- Detailed identification of current and foreseeable customer needs,
- Analysis of costs and prices for their optimization and adaptation to the market,
- Systematic survey of customer satisfaction,
- Participation in national and international industrial conferences,
- Continuously improving communication between customers and our employees,
- Engaging all employees in an effort to improve the quality of services provided,
- Training and raising professional qualifications and building awareness of quality among employees,
- Carrying out continuous process monitoring, identifying areas for improvement and
continuous improvement, - Team decision making and problem solving,
- Continuous improvement of the quality management system (QMS).
Quality policy
By implementing the quality policy, the market position of our Company is strengthened, creating its own professional image and shaping its further development. The policy is implemented in specific actions by achieving operational tasks and goals with the full commitment of Management and everyone employees in the company.
